The product I received is broken/damaged, what should I do?
Contact me or send an email to info@mirirart.com with pictures of it and I'll let you know if you're elegible for a refund.
For more info about this topic see our refund policy
The product I bought doesn’t fit me, can I return it for a refund or a different size?
Unfortunately, since everything is made to order, so custom made for every costumer, I cannot accept returns or offering refunds for a wrong size.
This is why I ALWAYS insist to use the size chart of every product to choose the size that will fit you perfectly.
For any doubt about the size you should choose, contact me!
for more info about this topic visit our refund policy
I never received my order, what should I do?
please, contact me and will do our best to sort it out!
Why do you make the products to order and don’t have them in stock?
The reason is pretty simple, I have more than 100 items on sale and the most of them are available in more colours and sizes. It would be impossible for me (one and only artisan) to make every piece in every variable possible, so making every product to order is just simpler and managable.
It also allows me to make custom changes on a product for anyone who requires them.
Why I need to wait up to 2 weeks for my item to be shipped?
Nearly all of my products are made to order. That means that I'll start crafting the items you ordered after I received your order and that can takes from few days to 2 weeks, depending on the products and the orders I'm already working on.
For more info about shippings and delivery time visit our shipping policy
